peakhaul Store Order & Shipping Policy

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Thank you for choosing peakhaul Store. We are committed to getting your purchases to you accurately and efficiently, and the guidelines below explain exactly how we handle orders and shipments so you can shop with complete confidence from checkout to delivery.

Order Processing

At peakhaul Store, each order receives our immediate attention. We prepare and fulfill orders within 1–2 business days, counting Monday through Friday and excluding federal holidays observed in the United States. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day whenever possible. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to match your preferred timeline. Delivery windows below begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays and severe weather conditions.

International Shipping

peakhaul Store currently ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the sole responsibility of the recipient and are not included in the purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be sent to your email as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team and we will investigate promptly.

Address Changes

To request a shipping address update, please email us with your order number within 1 hour of placing your order. We will make every effort to accommodate changes requested after that timeframe, but we cannot guarantee that an address can be modified once your order has entered processing.